Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Message+ not scanning QR code on secondary devise
GaryC1950
Member

Here is my "Verizon Customer Care Survey" response after exchanging several DMs with Verizon tech support and getting no help whatsoever with my Message+ installation failure ....

Acknowledge that you actually grasped and understood that your Message+ installation code has a fatal flaw (refusal to scan a perfectly imaged authentication QR code) ... and then offer an actual solution ... instead of ignoring me and blowing me off with a Verizon Customer Care Survey. At least label it properly as a "Verizon We-Could-Not-Care-Less Customer Survey."

0 Likes
Re: Message+ not scanning QR code on secondary devise
vzw_customer_support
Customer Support

Hello, we would like to continue working through this with you. Please send us a Private Note to proceed.

0 Likes