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Message+ text with photo sent, either, not both, recd by some recipients
George40
Member

At different times and different messages, when transmitting a photo from Gallery with a text message, some recipients have received both text and photo, some received just text, some just photos.

The cell carriers sometimes are different (AT&T and Verizon) and the recipient phones are various I-Phones.  I thought that the transition between Verizon Message+ and I-Phone message app maybe was the problem but that is not the case.

Sometimes, I start with a Gallery photo and add text.  Sometimes I start with a Message+ and add a photo.  I know of no factor that would prevent both text and photo from being delivered.

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Re: Message+ text with photo sent, either, not both, recd by some recipients
vzw_customer_support
Customer Support

Help is here for you George40. We know how important messaging is. Let's get this resolved for you. Can you tell us if the issue began after a new application install of update? I saw taht you mentioned   certain carriers. Does it not matter who the carrier is? We are trying to isolate the issue. BobbyN_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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