Re: Missing Contact Pictures - Verizon Message App
elliew
Specialist - Level 1

I read somewhere that 1 of the updates removed the sync between FB and the contacts.

(sorry, I couldn't find where I read it to include with this reply)

Re: Missing Contact Pictures - Verizon Message App
ljersey
Contributor - Level 1

same problem on new s5  all contact pictures but mine show in Verizon messaging app.  mine does show in the stock messaging app.

Re: Missing Contact Pictures - Verizon Message App
shell52383
Enthusiast - Level 2

I have the same issue. I tried the uninstall thing with no luck. Some pictures sync, some don't. Most don't.

Re: Missing Contact Pictures - Verizon Message App
mlfray
Enthusiast - Level 1

Ditto. I can't get those pics to sync either. Any more ideas?

Re: Missing Contact Pictures - Verizon Message App
tboles91
Newbie

Have you guys found a different solution that is actually possible?

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Re: Missing Contact Pictures - Verizon Message App
vzw_customer_support
Customer Service Rep

We're always looking to help find solutions, tboles91. What model phone do you have? Are your pictures stored under the contact as a Backup Assistant picture or Gmail picture or another account? Do you see the pictures that are missing in Verizon Messages when you log into www.vzw.com/cloud?



JenniferH_VZW

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Re: Missing Contact Pictures - Verizon Message App
tboles91
Newbie

I have the LG transpyre, and get my contract photos from Facebook. The photos show up in my contacts and in my regular messaging app. I would really love them to work in the Verizon messages app because I don't much care for the regular messaging app but this is a big annoyance. I hope we can figure out a solution.

Thank You

Travis Boles

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Re: Missing Contact Pictures - Verizon Message App
vzw_customer_support
Customer Service Rep
tboles91

It is always nice to have the photos sync over to the Verizon messages application. At this time that feature is not available. We appreciate customers feedback, I will make sure this gets raised up on yoru behalf on how Verizon messages can be improved.



TionnaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Missing Contact Pictures - Verizon Message App
Gospodinjuha
Enthusiast - Level 2

So I take it you have 0 solutions to this, just like you don't have any solutions for any problems that are brought up?  I have the same exact issue, and I don't see any fixes. Will you respond or just direct me to another place to shield similar issues from finding solutions?

Re: Missing Contact Pictures - Verizon Message App
vzw_customer_support
Customer Service Rep

Gospodinjuha,

We always want the best solutions for our customers. Are you getting any contact pictures? Are your contact pictures saved to the phone contact or coming from another application?


ChristopherM_VZW


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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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