Hi there Heathen360!
Oh boy, I know losing your contacts can be quite defeating so I'm here to lift us out of this issue victoriously. And something that usually gets us out of situations like this one is utilizing Backup Assistant. Do you know if you had your contacts backed up with Backup Assistant? Also, which phone do you have? You may be able to access Backup Assistant via your device, enter the PIN, and have your contacts restored. Also, visit http://bit.ly/xB4iTc , hover over the large My Verizon at the top, and select "Backup My Contacts" to view saved contacts.
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HI... When I left DC yesterday, all my contacts in my iPhone were there..... When I landed in another city, turned on my phone - ALL of my contacts were GONE! What can I do, I have no idea about backup assistant.... Help..... Please....
Good afternoon. Oh my! Having your contacts deleted from your phone out of no where can be very concerning. I have not seen any known issues with the iPhone to do this. Let's research this further and get your contacts back on your phone.
Which model iPhone do you have? Did you notice your phone doing an update before you powered it down? I understand you do not have backup assistant downloaded. However, did you backup your contact to the iCloud? You may also try tapping on the phone icon, tap contacts, tap groups at the top and ensure Hide All Contacts is not enabled. If you still need further assistance. Please feel free to reach out to us! Have a great day!
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Hello Verizon community.....Once again, I tried to call a contact on my Verizon (Samsung Galaxy) phone, only to find the contact, phone number, etc, is not there. I know for certain the contact is missing. I checked My Cloud on the Verizon back-up cloud, and it is not there either.
What is going on? I need to call this contact ASAP as it is related to my work.
Thanks for your help.
Hello, tanner2020. It concerns us to hear a contact is missing from your device. It is important your contacts remain on your phone, and we will make sure any issues are addressed. We have some questions to better assist. What model of the Samsung Galaxy device do you have? Have you contacted this number recently? If so, is this number on your recent calls or texting history? DavidR_VZW