Mobile network not connecting
Richard912
Newbie

My phone only works on wifi,  it will not connect to the mobile network.  I'm 100% I'm in Verizon area.  Please help thanks

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Re: Mobile network not connecting
SuzyQ
Community Leader
Community Leader

What phone do you have?  Try removing then reinserting the SIM card, or replacing the SIM card for a better connection.  You can get a new SIM card free at any corporate Verizon store, or by calling customer service and having them ship it to you.

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