Moisture Warning

[JoanS1959]

I have followed ALL tips on removing the moisture warning droplet on the homescreen. None of them work. My usb port is DRY. I can charge wirelessly but that's it.  I've cleared all caches. I've powered off the phone, put in the USB cord, held all buttons,  etc. I've removed fast charging option in settings. I have a SAMSUNG 22 Plus. 

[vzw_customer_support]

Hi, JoanS1959! Thanks for reaching out to us. Can you send us a Private Note for further assistance?

*Alexis

[Manlion316]

I am having the same issue. Nothing I do works,  all I can do is charge my phone wirelessly

[KathyPem]

same issue with my note 20 ultra.

[vzw_customer_support]

This is very concerning to hear, we need to take alook into this with you right away. Please send us a Private Note. 

*Gen

[vzw_customer_support]

We can take a peek into that warning. Please send us a Private Message, so we can get started.

*Eli