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Moisture Warning
JoanS1959
Member

I have followed ALL tips on removing the moisture warning droplet on the homescreen. None of them work. My usb port is DRY. I can charge wirelessly but that's it.  I've cleared all caches. I've powered off the phone, put in the USB cord, held all buttons,  etc. I've removed fast charging option in settings. I have a SAMSUNG 22 Plus. 

Re: Moisture Warning
vzw_customer_support
Customer Support

Hi, JoanS1959! Thanks for reaching out to us. Can you send us a Private Note for further assistance?

*Alexis

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Re: Moisture Warning
Manlion316
Member

I am having the same issue. Nothing I do works,  all I can do is charge my phone wirelessly

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Re: Moisture Warning
KathyPem
Member

same issue with my note 20 ultra.

0 Likes
Re: Moisture Warning
vzw_customer_support
Customer Support

This is very concerning to hear, we need to take alook into this with you right away. Please send us a Private Note. 

*Gen

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Re: Moisture Warning
vzw_customer_support
Customer Support

We can take a peek into that warning. Please send us a Private Message, so we can get started.

*Eli

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