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Moto G Play 2021 Android 11
myviolinsings
Member

Can't believe there was no specific area to post this as the only Motorola topics were NOT the G Play. But I just read on reddit that there is only one update for this phone so they will not be rolling out Android 11 on it. Is this true? I am still paying for this phone and I get no updates? Please advise.

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Re: Moto G Play 2021 Android 11
acraftylady2
Sr. Member

Found this info from last Oct.  

The Motorola Moto G Play ships with Android 10 on board and has not received its Android 11 update yet. Motorola did promise one major version update and two years of security updates that would take the Moto G Play through until 2023.

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Re: Moto G Play 2021 Android 11
vzw_customer_support
Customer Support

We know how important it is to have the latest software updates on your device, myviolinsings. We recommend checking this website frequently for information on the latest updates for this device: https://www.verizon.com/support/moto-g-play-2021-update/

 

 

-Jason

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Re: Moto G Play 2021 Android 11
myviolinsings
Member

The link given provides a "patch" to the current Android OS. It does not upgrade to 11, which was my original question: will this phone be upgraded to the latest Android version or not?

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Re: Moto G Play 2021 Android 11
acraftylady2
Sr. Member

No one here probably knows, maybe ask moto.

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Re: Moto G Play 2021 Android 11
vzw_customer_support
Customer Support

After looking further into the update, I am seeing that this is an update for Android 11. Once you have installed the update, please navigate your device to Settings > About Phone to confirm that your device is running, Android 11.

*Gabriel

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