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Moto G4 Play bootloop
drbourne
Member

I have been unable to use my phone since the upgrade to 'Nougat'. It boots and reboots repeatedly. Even doing a factory reset failed to remedy the situation. Any Ideas?

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Re: Moto G4 Play bootloop
vzw_customer_support
Customer Support

drbourne, we want to ensure you can get your Moto G4 Play back up and running. We understand the importance of having a working phone. Although we do not support this device, we still want to ensure you get the best support to find a resolution. Since the factory reset was not able to resolve your issue, you can reach out to Motorola Support at 800-734-5870 for further assistance. 

 

AlanS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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