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Motorola droid while charging shut down and wont power up
JUSTDEBCASAZZA

I have check for any damage to the charger, and now have it on my PC charging . Held the power button 15 sec. a coupe of times still nothing

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Re: Motorola droid while charging shut down and wont power up
vzw_customer_support
Customer Support

I want to make sure that your issue is well resolved. As there are different versions of the DROID line-up, can you please verify the exact model?


HarleyE_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Motorola droid while charging shut down and wont power up
Acrillix
Sr. Member

​If you have a Moto Droid Z/Z Force:

These are examples of the charger not fully inserted (device may show empty charge icon but still not charge device.)
Picture 1: https://motorola-global-portal.custhelp.com/euf/assets/images/faqs/Mods/z-battery-1.png
Picture 2: https://motorola-global-portal.custhelp.com/euf/assets/images/faqs/Mods/z-turbo-1.png

These are examples of a fully inserted charger (device shows charge icon with TurboPower Charge % and charges properly)
Picture 1: https://motorola-global-portal.custhelp.com/euf/assets/images/faqs/Mods/z-battery-2.png
Picture 2: https://motorola-global-portal.custhelp.com/euf/assets/images/faqs/Mods/z-turbo-2.png

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