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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My Asus Zenfone won't let me pass the white screen?

Asus zenfone v, will not pass the verizon white screen with dots scrolling. Vibrates and screen dims  

Re: My Asus Zenfone won't let me pass the white screen?
Customer Support

Hello kksscook, thank you for contacting us. We know the importance of having a good working phone, and we're here to help make sure yours stays on. Please push and hold the volume down button while the device is starting up so that it can start in Safe Mode. Please let us know if it stays on while in Safe Mode. 



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