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Correct Answer!
My Samsung Core Prime doesn't always alert me when I receive a text message.
dogbate1
Member
‎03-12-2016 09:06 PM

I have a Samsung Core Prime  phone, and it doesn't always make a sound alert when I receive a text message. Anybody else have this problem? Thanks for your help.

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Correct Answer!
Re: My Samsung Core Prime doesn't always alert me when I receive a text message.
Ann154
MVP MVP
MVP
‎03-13-2016 07:28 AM

Have you checked the notification settings in the text message application to verify there is a tone set up?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: My Samsung Core Prime doesn't always alert me when I receive a text message.
dogbate1
Member
‎03-13-2016 07:10 PM

Yes, I have checked, and all alerts are on, and volume is set high. Thank you for your response.

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Correct Answer!
Re: My Samsung Core Prime doesn't always alert me when I receive a text message.
vzw_customer_support
Customer Support
‎03-15-2016 07:27 PM

We're here to help. May we ask if this has always occured since having the device or randomly started recently?
KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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