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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
My Samsung Galaxy J3 V will not receive phone calls while connected to wifi. Is there any way to change this? Not a prepaid phone.
wheezerg
Member

I can not receive calls while connected to wifi.  This is not a prepaid phone.  Is there any way to help this issue?  Any help would be greatly appreciated.

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Re: My Samsung Galaxy J3 V will not receive phone calls while connected to wifi. Is there any way to change this? Not a prepaid phone.
vzw_customer_support
Customer Support

wheezerg,

Help is right here. Let's ensure everything is set up correctly. Here's a link that will help: http://www.verizonwireless.com/support/knowledge-base-205163/. What happens when you attempt a call out?

KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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