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My phone can receive text but not send them. What can I do?
talilerner
Member

I have a HTC U11 on the verizon network. It's been happening since yesterday.

I switched the messaging app, cleared all the messages and cleared some space on my phone. None worked so far.

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Re: My phone can receive text but not send them. What can I do?
bearone21
Leader

you might want to switch back!!

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Re: My phone can receive text but not send them. What can I do?
tabithaj_vzw
Verizon Employee

Thank you for reaching out to us, talilerner. We understand the importance of having a working device. Let's look into why you cannot send out text messages. We need a little more information. What messaging applicaion were you using? What messaging application are you using now? Is your Wi-Fi turned off or on?

 

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: My phone can receive text but not send them. What can I do?
DAVWEN2828
Member

try restarting the phone

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Re: My phone can receive text but not send them. What can I do?
talilerner
Member

Hi.

I was using Telegram but I tried switching back to google messages and to the native HTC messages app that came with the phone, none worked

I tried while on WiFi and on data, did not make a difference

I tried reseting the phone, turning data off and on and it did not work either

Tali

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Re: My phone can receive text but not send them. What can I do?
talilerner
Member

Correction: I was using Signal for SMS and Telegram for group messaging. The telegram is still working and the signal is what stopped working

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