The ringback tone on phone just suddenly went back to the default ringback tone once you purchase a ringback tone do they not last long and need to be downloaded again?
download Verizon tones app and set it. you can also manage online after signing in
Let's work on solving this mystery together, Sandyvol. How long ago did you download that Ringback Tone? Are you using the Verizon Tones Ringback Tones http://www.verizonwireless.com/support/ringback-tones/ or the Slacker Radio Ringback Tones http://www.verizonwireless.com/support/slacker-radio-tones-faqs/ ?
JenniferH_VZW
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