My sim card broke!
Jmoore684
Enthusiast - Level 1

My sim card broke and i have my moms old one because she got a new phone which came with a new sim card but when i put it in my phone it gives me her current number, how do i get back to my number?

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Re: My sim card broke!
tikibar1
Community Leader
Community Leader

You'll need a new SIM card; they're free at your local Corporate Verizon store or by calling Customer Service.

Re: My sim card broke!
tikibar1
Community Leader
Community Leader

I neglected to mention that, depending on what you mean by your "SIM card broke" ... if it isn't being read by your phone properly, you could try reseating it.  In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and see if it can establish a fresh network connection.  If it still isn't working (or it truly is broken), then try a new SIM card.

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