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NO WIFI CALLING on moto g6 unlocked phone
lenastro
Member

Bought moto g 6 unlocked at Best Buy and signed with Verizon.  There is no WIFI calling/advanced calling tabs on this phone.  There is supposed to be.  Has anyone else encountered this and what should I do, to get this fixed?  I have already done a frustrating online chat with Verizon- they kept telling me to go to tabs on my phone that are not on this phone.

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Re: NO WIFI CALLING on moto g6 unlocked phone
boringusername
Sr. Member

There is nothing you can do. Only Verizon phones can have wi-fi calling. If you insist on unlocked phones that the price you pay.

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Re: NO WIFI CALLING on moto g6 unlocked phone
mama23dogs
Sr. Leader

Many unlocked phones have no settings for WiFi calling because they will never be carrier supported.  Both ATT and Verizon support their own select androids, and newer iPhone (iPhone 6 and newer). ATT has added the google pixel 3/3 XL as the first non carrier phone they will support with WiFi Calling. 

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Re: NO WIFI CALLING on moto g6 unlocked phone
rcschnoor
Sr. Leader
Sr. Leader

While some unlocked phones will work on Verizon, most are not compatible with ALL features on Verizon. To be sure you get ALL features available on Verizon, you need to go with a Verizon branded phone or unlocked versions of iPhones/Google phones.

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Re: NO WIFI CALLING on moto g6 unlocked phone
roberjam
Member

Same here.  Moreover, the 4G LTE Network Extender requires HD calling enabled to work properly.  (Like WIFI Calling, HD calling requires an Advanced Calling option that is not on the unlocked Moto G Power).  So my entire setup at my home is basically toast because of these two little known facts:

1) You can't turn on WIFI or HD calling with an unlocked Moto G Power because there isn't an Advanced Calling option on the device.

2) A Moto G Power must be in HD calling mode to work correctly with a 4G  LTE Network Extender.

Ugh.

 

Re: NO WIFI CALLING on moto g6 unlocked phone
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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