- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Samsung
Moto G running 5.1 just updated to version 221.201.2.en.US and now my camera does not snap pictures anymore. When I touch the screen it vibrates but no click. I MUST take pictures of my kitty- cats! Is there a bug fix? If I went to the Verizon store could they undo the update for me? What should I do?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'd suggest you try the software repair assisant (SRA) tool by plugging your device into a computer. You will see a prompt to backup your info. Make sure to select this. It will reinstall the software. See if this helps!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Edit: obviously it is a Motorola not a Samsung
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'd suggest you try the software repair assisant (SRA) tool by plugging your device into a computer. You will see a prompt to backup your info. Make sure to select this. It will reinstall the software. See if this helps!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanx. Will do!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No problem. My sister uses this device and she didn't have any problems. Hope it works out for you. Or you can try the Google Snapseed app via Google Play to see if that works for you for the time being.