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Need bug fix for Android 5.1 update
Allis64
Member

My Samsung

Moto G running 5.1 just updated to version 221.201.2.en.US and now my camera does not snap pictures anymore. When I touch the screen it vibrates but no click. I MUST take pictures of my kitty- cats! Is there a bug fix? If I went to the Verizon store could they undo the update for me? What should I do?

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Re: Need bug fix for Android 5.1 update
bd94s10
Sr. Member

I'd suggest you try the software repair assisant (SRA) tool by plugging your device into a computer. You will see a prompt to backup your info. Make sure to select this. It will reinstall the software. See if this helps!

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Re: Need bug fix for Android 5.1 update
Allis64
Member

Edit: obviously it is a Motorola not a Samsung

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Re: Need bug fix for Android 5.1 update
bd94s10
Sr. Member

I'd suggest you try the software repair assisant (SRA) tool by plugging your device into a computer. You will see a prompt to backup your info. Make sure to select this. It will reinstall the software. See if this helps!

Re: Need bug fix for Android 5.1 update
Allis64
Member

Thanx. Will do!

Re: Need bug fix for Android 5.1 update
bd94s10
Sr. Member

No problem. My sister uses this device and she didn't have any problems. Hope it works out for you. Or you can try the Google Snapseed app via Google Play to see if that works for you for the time being.

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