Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
New LG G6 from Verizon Won't Activate
Scottyg5150
Member

Just received a new LG G6 and it won't activate. Says my connection is too slow with 4G and five bars. Nothing more I can do. Ideas?

Labels (1)
0 Likes
Re: New LG G6 from Verizon Won't Activate
vzw_customer_support
Customer Support

The LG G6 is an excellent device, and I want you to enjoy it. I'm sorry you're having problems activating your new phone. I certainly want to make sure everything is resolved for you. To activate a phone is important to have a good 4G connection. Have you tried activating your new device connected to Wi-Fi? Did you purchase the phone from our store? Did you receive a new SIM card? Please visit our "Initial Activation and Set Up" page http://vz.to/2iZqZeM for additional information. How does this work for you?

 

EvelynR_VZW
Follow us on Twitter @VZWSupport if my response answered your question please click the “Correct Answer” button for my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

0 Likes