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I recently (about 2 months ago) switched to a prepaid lg exceed 2. I had no problems until about two weeks ago. Now I have no 3g, and can't send/receive mms messages. I have already tried setting up global data, taking out the battery, and completely resetting the phone. What do I do?
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mnp13, let's see what we can do to get service back to your device! For the best assistance we may need to reach out to our Prepaid Support directly at 1-888-294-6804. In the meantime we can try dialing *228 and pressing option 2 to see if that will help. As well have you check the settings to ensure mobile data is enabled? Take a look here to see how http://vz.to/1waZLl4.
AdamG_VZW
Follow us on Twitter @VZWSupport
mnp13, let's see what we can do to get service back to your device! For the best assistance we may need to reach out to our Prepaid Support directly at 1-888-294-6804. In the meantime we can try dialing *228 and pressing option 2 to see if that will help. As well have you check the settings to ensure mobile data is enabled? Take a look here to see how http://vz.to/1waZLl4.
AdamG_VZW
Follow us on Twitter @VZWSupport
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