No notification from certain contact

jonpark · ‎05-21-2016

I have one contact that when they text or call I don't get a notification or ring. I get no indication that a text has arrived or anything. Its like there text has as lreadu been read. When I pull the contact list up and find there name, there's a picture of a speaker with an x next to it. I've tried deleting the contact and reentering it but it still doesn't work and that icon automatically pops up next to the name. Any advice?

Ann154 · ‎05-21-2016

Could you have them on the phone's block list or set to send them to voicemail?

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vzw_customer_support · ‎05-23-2016

Jonpark we want to make sure you are contacted by that individual. When did you notice this started occurring? What make/model phone do you have?

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