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No notification from certain contact
jonpark
Member

I have one contact that when they text or call I don't get a notification or ring. I get no indication that a text has arrived or anything. Its like there text has as lreadu been read. When I pull the contact list up and find there name, there's a picture of a speaker with an x next to it. I've tried deleting the contact and reentering it but it still doesn't work and that icon automatically pops up next to the name. Any advice?

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Re: No notification from certain contact
Ann154
MVP MVP
MVP

Could you have them on the phone's block list or set to send them to voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No notification from certain contact
vzw_customer_support
Customer Support

Jonpark we want to make sure you are contacted by that individual. When did you notice this started occurring? What make/model phone do you have?


TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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