Is the account current? Have you tried reseating the SIM card?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I want you to have a working phone. Let's look at your area in more detail. What zip code are you in? When did this first start?
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!