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No service
alikazimtelli
Enthusiast - Level 2
‎10-13-2021 08:37 PM

Hi,

I have no service at my home in zip#44139. I have tried to get help but no action. I'm assuming to go Google Fi. Does anyone hear me?

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Re: No service
vzw_customer_support
Customer Service Rep
‎10-13-2021 11:12 PM

We know it's important to have the best service available to you. We are here to help. When did this issue start? What troubleshooting steps have you tried so far?*Rebecca

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Re: No service
alikazimtelli
Enthusiast - Level 2
‎10-13-2021 11:16 PM

It has been for a year. I did phone troubleshootings even resetting the phone.

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Re: No service
vzw_customer_support
Customer Service Rep
‎10-15-2021 11:21 PM

We definitely want to make sure that you are able to get a great connection. Are other devices in the area behaving similarly? *Peter

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Re: No service
alikazimtelli
Enthusiast - Level 2
‎10-15-2021 11:23 PM

Yes

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