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No service
NanaLife
Member

Why don't I have service? My bill is payed up to date. I can only make emergency calls and calls only through Wi-Fi.

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Re: No service
vzw_customer_support
Customer Support

@NanaLife

 

We never want you to be without a reliable wireless connection to our network. I'm sorry this hasn't been your experience with your service lately. I'd love to help.

 

What model phone do you have, and when did this problem with your service begin? What is the city, state, and zip code of the problem location? Lastly, are you aware of any other Verizon Wireless users experiencing the same connection issue at this location or in the area?

 

-Tony

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Re: No service
tikibar1
Sr. Leader
Sr. Leader

Have you tried rebooting your phone?

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