Why don't I have service? My bill is payed up to date. I can only make emergency calls and calls only through Wi-Fi.
We never want you to be without a reliable wireless connection to our network. I'm sorry this hasn't been your experience with your service lately. I'd love to help.
What model phone do you have, and when did this problem with your service begin? What is the city, state, and zip code of the problem location? Lastly, are you aware of any other Verizon Wireless users experiencing the same connection issue at this location or in the area?
-Tony
Have you tried rebooting your phone?
Start a new topic or ask questions in the open forum.
