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No signal in my house
Buddha14
Member

Is Hurricane Matthew playing havoc with my Samsung Note 7 (the new one) ??  I have no signal at home and it has worked up until today.  Also, my daughter is on Verizon with an Iphone 7 and she also has been dropping calls.  I can text....but not call or receive calls.

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Re: No signal in my house
vzw_customer_support
Customer Support

Hello Buddha14! My apologies for the trouble you're experiencing with your Note 7. What's the impacted zip code? When did this trouble begin? Pleae share details.



KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: No signal in my house
bearone21
Leader

you mentioned matthew.

if you live in area area with 2+ million folks without electricity, verizon & your internet provider may be without electricity & where you are in relation to antennas(some may be down) plays a part in no signal.

no internet provider, no wi-fi.

btw, it wouldn't matter what phone you have.

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