Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
No signal
LROB22
Member

When at home my phone connection drops often i have one bar or less.  37075 close to lakeside park elementary school

Labels (1)
Re: No signal
bearone21
Leader

it depends where you are from the cell tower.

0 Likes
Re: No signal
NVCEC
Member

I too have dropped calls and lost service. This has happened within last 2 or 3 weeks. It feels like I'm on Sprint again. I hate it.

0 Likes
Re: No signal
NVCEC
Member

. My service has been great for years... All of a sudden really bad signal one or no bars.

Re: No signal
bearone21
Leader

tower location, orientation, distance from could have been changed.

0 Likes
Re: No signal
vzw_customer_support
Customer Support

We always want our customers to stay connected Lrob22. Let’s take a look into your concerns together to reach a resolution. How long has this been happening? Is this affecting others that are in your area also? Does this happen during certain times?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: No signal
LROB22
Member

My son and i live within 1/2 mile from each other.  When we talk the connection drops at least 2 or 3 times.

This problem has been going on for several years.  I reported to our local verizion store but they offered no resolution.

0 Likes
Re: No signal
bearone21
Leader

if either of you or both have the problem, the call is dropped.

sounds more like a location issue from towers than a verizon problem if it's been going on for several years.

0 Likes
Re: No signal
LROB22
Member

Thats exactly the problem but why we live 2 miles from down town hendersonville

Sent from my Verizon, Samsung Galaxy smartphone

0 Likes
Re: No signal
Chillypiper
Member

We have been having serious problems with this in the last 2 months in our area.  We went from Verizon being the only cell phone service that actually works great to it being just as crappy and the others.  What is going on?  I spend way too much money a month on a phone bill to have such bad service!  No calls to and from at home very rare to go through and the internet is basically completely gone!!