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No voicemail icon
wgjellum
Member

When I get a voicemail there is no voicemail icon at top on the notifications bar and I never know when I have a voice mail without having to check directly.

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Re: No voicemail icon
Ann154
Expert
Expert

Are you subscribed to the basic non-visual voicemail or a visual voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No voicemail icon
wgjellum
Member

Non visual voicemail

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Re: No voicemail icon
Ann154
Expert
Expert

You might want to check all of preferences and settings in the voicemail system to verify the notifications are turned on. I don't recall exactly where it is in those settings, but it is there.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No voicemail icon
vzw_customer_support
Customer Support

Wgiellum, making sure you're notified when you get a voice mail is a must. How long has this been going on? How do you usually access your voice mail? How often does this happen?

 

JoeyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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