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I have a Galaxy S5, and my girlfriend has an iPhone 6s. She says that I may get half or less of the messages she sends. What can be done to remedy this situation?
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Did you ever have an Apple device before this phone? Have you looked at her side of the text conversation from her phone and compare to the conversation on your phone?
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I have never had an apple device. I have seen her side, and the messages are there and sent. I'm trying to figure out if its a cross platform issue, or a device issue.
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It might be a SIM card issue. Replace the SIM card first before entertaining a device theory.
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The SIM card in my device, or hers?
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Yours since your phone isn't receiving them and they were sent out on hers.
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@amitch421
It’s important to me that you’re receiving all of your text messages.
When did this problem begin? Are you having problems receiving text messages from any other numbers or contacts? Please let me know so that I can further assist.
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Get text 3 hours ago, simple, go to update/accept this recent update. Error msg 9909.
Call 1- force stop app & hard reset
Call 2- turn off Wi-Fi & hard reset
Call 3- no help
Call 4- reset my voicemail on their end, told to hard reset again.
Guess what?! 3+ hours wasted, still getting error 9909. And can't access voicemail.
Lovely!!
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We certainly want to make sure all your texts are flowing again SiNisterBarbieDoll. Let's take a look into this together. What make and model phone do you have? Do you get the error when you try to send a text message? What app are you using for texts?
NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!