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Not receiving text or calls
Wumbonize
Member

Hello, I have a galaxy 4 fold and I just swapped from metro to Verizon. I can send out texts and calls but I cannot receive them. I still get verification codes from Verizon but not anywhere else.

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Re: Not receiving text or calls
vzw_customer_support
Customer Support

Good morning, Wumbonize. Welcome to our Verizon family, please be assured that we want you to enjoy our network fully and we want to resolve any service issues you are experiencing with calls and messages. Did you join Verizon with our prepaid service or our postpaid service?

-Antonio

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