Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

Not receiving voicemail notifications

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Re: Not receiving voicemail notifications with Android upgrade
heh7130
Enthusiast - Level 1

I have a Pixel and experienced the same problem with the Oreo update. From where you make calls tap the three dots to the right of the search bar, tap settings, tap voicemail, turn visual voicemail on then back off and it should fix the problem.

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Re: Not receiving voicemail notifications with Android upgrade
Ann154
Community Leader
Community Leader

Which phone model do you have? Are you subscribed to the basic non-visual voicemail or a visual voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

I have the Nexus 6p, and was on the basic voicemail. Everything was fine

until the Oreo upgrade. Then it went off line. Like a call comes in, and

leaves a message, I have no idea it's there..

Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

Non visual..

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Re: Not receiving voicemail notifications with Android upgrade
Ann154
Community Leader
Community Leader

With the Oreo update, I would suggest checking the dialer application to see if the voicemail was incorporated into the application like it is with the Pixel phones.

Otherwise I would manually dial into the voicemail system and check the settings or preferences to see if the notification was turned off.

I would also check your MyVerizon account online to verify which voicemail service you subscribed to on the off chance it is different from what you expect.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

Ok thank you, I will give it a look see later...I tried to access my

account to see on the phone, but didn't see anything different. Why I need

to check with a laptop this day and age baffles me, but I will check that

Ave. As well. Thanks for your time and help...

Rob S.

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Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

https://www.reddit.com/r/GooglePixel/comments/5wyn7q/voicemail_tab_missing_under_phone_app/

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Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

Visual voicemail is off. On the dialer app. So my last check would be on

the account side, I will take a look at it on the lap top later,

Thanks..

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Re: Not receiving voicemail notifications with Android upgrade
Ann154
Community Leader
Community Leader

I can access my account through the phone as long as I select the desktop view of the site to force it to display everything I expect.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not receiving voicemail notifications with Android upgrade
blizrrd
Enthusiast - Level 2

Hello,

Not sure if you are still interested, but I managed to verify that ;

A) visual voicemail off (account+ ph)

B) hd voice off. (Account +pH)

I can't think of anything else to check..

Thx..

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