Note 2 Verizon Update Problems
Reese8
Newbie

Since I upgraded the Verizon pushed software update to my Note 2 the active sync is now disabled and I can not find a way to enable the function, is anyone having this issue and found a resolution?!?

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Re: Note 2 Verizon Update Problems
jonnyk
Newbie

Sorry, not having that problem since the update...My problem is the keyboard (no matter the program) takes a long time to open after clicking a dialog box)

Good luck with yours!

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Re: Note 2 Verizon Update Problems
Reese8
Newbie

Since receiving the 4.1.2 update I have found that my Email Sync has been disabled!  This means that I have to manually sync my email accounts (MSN, HOTMAIL, & Yahoo), this function (PUSH) was working fine before I updated.  Is Verizon aware of this issue and is anyone working on the problem?  I can find no option to enable the sync, but all options are turned on for the individual email accounts for the push to work, its just not functioning on my Note 2 anymore!  Can you help with this?

Also, I noticed when I turn on Drive Mode I am not receiving the announcement of who's calling me (using my contact information).  This still works for text messages and calendar events but not for incoming calls.  No this is not critical but its a function that should work everytime and is not functioning, is Verizon working on a fix for this as well??

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Re: Note 2 Verizon Update Problems
mortb
Specialist - Level 3

I can not sync my Emails automatically as before. Now I must do it manually. As far as everything else, all seems good. I am glad that Verizon has finally given us a fuller multiscreen to work with.

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Re: Note 2 Verizon Update Problems
vzw_customer_support
Customer Service Rep

The software update for the Note II should provide nothing but improvements Reese8! What were you trying to sync with this app? Where were you able to access this app prior to the update? Did you retain all of your downloaded apps during the update? You may be experiencing conflict with the new OS. Can you test this feature in safe mode? http://tiny.cc/lyl5xw

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Note 2 Verizon Update Problems
Reese8
Newbie

I have tried that and the same thing happened, I still see that sync is disabled.  Even though my email accounts are set to "PUSH".  I did not load any additional apps after the update but the emails did stop syncing unless I manually synced the email accounts.  I have seen on other support sights the suggestion to download a "Power Toggles" which would provide the ability to enable sync under "MS Exchange ActiveSync".  As I stated I currently do not have this option so I cannot turn Sync on and this seems to be the route of the problem.  Does anyone know if this option would work?

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Re: Note 2 Verizon Update Problems
myphillylawyer

I too have this problem.  When I go into my exchange account it says sync disabled. I have to manually sync as of about a month ago.  I also have OS 4.1.2.  I also have other regular email accounts and they all say sync disabled.

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Re: Note 2 Verizon Update Problems
jimINGR
Enthusiast - Level 3

I am now having the same e-mail issue.  I keep refreshing, de-activating my account, adding it back and every refresh still is showing nothing in my inbox.  Out of frustration I loaded the Yahoo! mail app but I HATE that one b/c there's no way to turn off the vibration notification every time an e-mail comes in.

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