My note 4 recently began cycling off when I am using an app such as Chrome. My phone will continue to cycle off and repeat that until I plug it into a charger. This occurs even with a fully charged battery. Any help?
I know it can be a bummer to see your phone reset all the time er.mcruck. How long has this been going on for? Have you downloaded any new applications ? Are all your applications updated?
AmberF_VZW
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My phone began doing this a few days ago. I did install new apps but have since deleted them. And yes, all my applications are updated.
I appreciate you doing that for us er.mcruck. It does seem like it is possible it could be something that has been installed but we will check it out to make sure. Can you put the phone on http://www.verizonwireless.com/support/knowledge-base-121765/ safe mode and retry?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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