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Correct Answer!
OTA update - download failed Status. Do not update to new version?
REDDVIN
Member
‎12-11-2016 06:14 AM

I got OTA notification for Android 6 but failed with status download failed.

How can i reset the status to have proper update.

device info page shows its still on android 5, but when i try "check for update" it says its on latest and stops.

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Correct Answer!
Re: OTA update - download failed Status. Do not update to new version?
Ann154
Expert
Expert
‎12-11-2016 08:00 AM

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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