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Ok yall, ive got a problem!! I have the Moto E 2nd gen android. Yesterday it decided to stop turning the screen on. I know my phone still turns on as when I plug it into my laptop it still imports the pictures. But the screen itself, on my phone, wont sho
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Ok everyone. My phone does this wierd blank screen thing. Like it says above, I know my phone is turning on, but all the screen does is get bright, but stay blank. Anything i can do to fix it??
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Re: Ok yall, ive got a problem!! I have the Moto E 2nd gen android. Yesterday it decided to stop turning the screen on. I know my phone still turns on as when I plug it into my laptop it still imports the pictures. But the screen itself, on my phone, wont
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If the phone behaves the same when turning it on, the phone has a failed display or logic board assembly. You'll need to get the phone repaired/RMA'd under Warranty depending on the age.
Repairs through Motorola are pretty inexpensive.
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Re: Ok yall, ive got a problem!! I have the Moto E 2nd gen android. Yesterday it decided to stop turning the screen on. I know my phone still turns on as when I plug it into my laptop it still imports the pictures. But the screen itself, on my phone, wont
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Assuming this phone is less than a year old: I'd call Verizon for a warranty exchange. Should be a 2-day delivery. Send back failed phone in same box with RMA label inside.