Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Original phone charger is not being recognized...
JOSNIE63
Member

I have the original charger and when I plug in my phone it states the following: "To charger faster please use original charger..." Phone is plugged in correctly... any assistance would be appreciated. I went to Bestbuy and they just told me to buy a new charger....

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Original phone charger is not being recognized...
rcschnoor
Sr. Leader
Sr. Leader

JOSNIE63 wrote:

I went to Bestbuy and they just told me to buy a new charger....

Have you tried another charger? Sometimes chargers fail. It may also be the cable which has failed. What phone do you have? I would suggest a charger such as the following. With it you can charge many devices at the same time.Smiley Happy

https://www.amazon.com/gp/product/B00VH8ZW02/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

View solution in original post

Re: Original phone charger is not being recognized...
rcschnoor
Sr. Leader
Sr. Leader

JOSNIE63 wrote:

I went to Bestbuy and they just told me to buy a new charger....

Have you tried another charger? Sometimes chargers fail. It may also be the cable which has failed. What phone do you have? I would suggest a charger such as the following. With it you can charge many devices at the same time.Smiley Happy

https://www.amazon.com/gp/product/B00VH8ZW02/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

View solution in original post

Re: Original phone charger is not being recognized...
JOSNIE63
Member

Hello, I was able to buy another charger (not a Samsung one, but rather a cheap one) and the fast charge works. I also no longer receive the "Original charger" error. I find it rather confusing..

Thank you for your input. Smiley Happy