I locked my HTC One and desperately need to know how to get my PUK code from a laptop.
Unfortunately, you cannot do this online with a Prepaid account. You must call, or Live Chat from the Contact us link on each Verizon page.
Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804
6 am - 11 pm Mon - Sun
Not much help when your phone is locked up
Start a new topic or ask questions in the open forum.
