I've had my phone for about 7 months now and it just recently has been unable to be recognized by my computer as a device. It charges when I connect it, but that's it. A few things to know:
1. I'm trying to move music files from my computer to my phone. I usually do it through Windows Media Player or by dragging and dropping files to my phone when it's connected.
2. My computer is an Acer that runs on Windows 8.
3. I have already gone to USB settings on my phone and tried changing storage method. I can't seem to find and option to connect as a mass storage device though, just a media device.
Thanks in advance!
And I'm sure you've powered down both devices pull battery. Media device should work. Does it work on another computer?