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Phantom Alerts since last upgraded
Fmdevietro
Member

I have been getting these Phantom Alerts since last upgraded.

They are not for TXT or E-mail alerts in fact they are a different ringtone entirely.

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Re: Phantom Alerts since last upgraded
vzw_customer_support
Customer Support

Making sure we find the mystery behind this is a must, Fmdevietro. Just to confirm, this started when you upgraded into a new device, is that correct? How often do these alerts occur? Have you done any troubleshooting yourself to try and narrow this issue down? 

 

 

Joey_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phantom Alerts since last upgraded
Fmdevietro
Member

Actually I did not upgrade to a new device..

This issue started after the latest software push to my current Android phone.

The alerts happen several times a day and are a different ringtone / Alert than I have set for my

Text messages and such.

I tried stopping all alerts on my phone and these Phantom Alerts still continue..

I hope this clears up the confusion..

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