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Phone Activation When Already Active
Psplus1
Member

I have a LG V30 I woke up to the phone saying "Your phone has been activated" however my phone has been activated for months. Anyone else ever experience this? Curious why this would happen.

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Re: Phone Activation When Already Active
stef7
Sr. Member

I have a V30 and this has not happened to me.

Perhaps someone attempted to activate another V30 and got the S/N or IMEI wrong? Or you have a prankster friend or family member?

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Re: Phone Activation When Already Active
kathy65793
Sr. Member

Have you installed any new app or have you gotten any updates recently?

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Re: Phone Activation When Already Active
Psplus1
Member

No pranksters I checked on that front.
I have not installed any new apps. I don't know about any auto updates that could have happened.

Re: Phone Activation When Already Active
vzw_customer_support
Customer Support

This is certainly a strange situation, Psplus1. I recommend you login to your Verizon account on your computer (vzw.com/login), and reset the password to ensure that your account has not been compromised. While you are logged in I also recommend reviewing the amount of lines active on your account to confirm that no unauthorized changes have been processed.

 

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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