Phone Storage Full
LexisMommie
Enthusiast - Level 1

Ive Got The Samsung Galaxy Core Prime Phone. (A Lame Model) And It Keeps Alerting Me That My Storage Is (Too Full) To Do Anything!!! (I Dont Want To Uninstall (Any Of My Apps) Because I Use Them All Regularly (And) I Dont Have Many Installed To Begin With!!! WHAT Can I Do To Clear Some Storage On This Phone Again... When I Go Into My Storage File It Says "History Downloads" Is Taking MOST Of My Storage And When I Open It To Delete Everything.., It's Empty.. And I Mean It's Soo Full That It Won't Let Me Install The Trash Cleaner App Anymore Either.. It's Starting To Mess With My Phones Performance Too. (I Think).. (PLEASE HELP SOMEBODY)!!!!!!

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Re: Phone Storage Full
bd94s10
Specialist - Level 2

Are you using a memory card? I think that device has a slot. I'm guessing you are with your pics etc. auto set to the memory card. I'd try and search thet net to see how you can use the memory card on that device to expand the storage of the Prime. On my sister in law's Moto Maxx device I was able to format the card so the memory basically became an extension of the device.

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Re: Phone Storage Full
Ann154
Community Leader
Community Leader

Samsung phones aren't generally known to use the adaptable storage that you setup on that Droid Maxx.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone Storage Full
LexisMommie
Enthusiast - Level 1

Yes!!! (Actually I Do Have A Little Memory SD Chip In My Phone).. Ive Got A Goregous 5 Year Old Daughter Named (Lexi) And Ive Had (My Same Memory Sd Card) Installed Into (Every) Phone Ive Owned Since (The Day) She Was Born In 2010 (So None Of My Pics From 2010-Current Of Her NEVER Get Lost)!!! As My Little Girl Is Muh Entire Life Ya'll!!! ❤❤ Anyways.. So Yes Ive Got The Sd Card Installed Into My Phone.., But The "Major Problem" Im Having Is (Numerous) Alerts And Problems Regarding "The Device Memory" (Internal Storage) Needs Emptied Somehow!???.., (And Im Talking Asap)!!! Because My Phones Starting To Act Very Strange And Signs Of It Ceasing Up Altogether Or Crashing On Me.

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Re: Phone Storage Full
Ann154
Community Leader
Community Leader

You might want to backup those pictures to another location (cloud storage or a CD disc) as SD cards can occasionally get corrupted or broken.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone Storage Full
vzw_customer_support
Customer Service Rep

We certainly want you to keep a safe copy of your precious memories, LexisMommie. I recommend backing up your pictures and videos to a cloud service as soon as possible in case your SD memory gets corrupted. You can back up all your precious memories from the SD card and internal phone memory to the Verizon Cloud, and then you can remove from phone to improve performance. See all about the Verizon Cloud at this link: http://spr.ly/6587BLgbL


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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