Phone Won’t Charge

[AlexBMom]

My phone won’t charge. Do I need to bring it in the store I don’t know what’s wrong with it

[Ann154]

Which phone model do you have? Which troubleshooting steps have you tried?

[kathy65793]

How old is the battery?

[bearone21]

try charging in a wall slot.

[boringusername]

Would help if we knew which phone is was. That would be like me going to a car forum and posting "Car won't start. Fix please."

[Ann154]

[vzw_customer_support]

I rely on my phone to work at all times and definitely want you to have a working phone you can rely on, AlexBMom. Let's take a closer look into what's going on. What is the make and model of your phone? Has there been any damage to the phone? When did this start? You can also find support for your device here, http://vz.to/2EoQFhB;

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!