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Phone Won’t Charge
AlexBMom
Member

My phone won’t charge. Do I need to bring it in the store I don’t know what’s wrong with it

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Re: Phone Won’t Charge
Ann154
Expert
Expert

Which phone model do you have? Which troubleshooting steps have you tried?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone Won’t Charge
kathy65793
Sr. Member

How old is the battery?

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Re: Phone Won’t Charge
bearone21
Leader

try charging in a wall slot.

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Re: Phone Won’t Charge
boringusername
Sr. Member

Would help if we knew which phone is was. That would be like me going to a car forum and posting "Car won't start. Fix please."

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Re: Phone Won’t Charge
Ann154
Expert
Expert

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone Won’t Charge
vzw_customer_support
Customer Support

I rely on my phone to work at all times and definitely want you to have a working phone you can rely on, AlexBMom. Let's take a closer look into what's going on. What is the make and model of your phone? Has there been any damage to the phone? When did this start? You can also find support for your device here, http://vz.to/2EoQFhB;

 

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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