Which phone model do you have? Which troubleshooting steps have you tried?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I rely on my phone to work at all times and definitely want you to have a working phone you can rely on, AlexBMom. Let's take a closer look into what's going on. What is the make and model of your phone? Has there been any damage to the phone? When did this start? You can also find support for your device here, http://vz.to/2EoQFhB;
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