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Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
SANPEAR25
Newbie
‎07-25-2017 03:04 PM

Hubby's phone says the voicemail if full when you call the phone, but there aren't any.

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
Ann154
Community Leader
Community Leader
‎07-25-2017 04:52 PM

Which phone model does he have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
vzw_customer_support
Customer Service Rep
‎07-27-2017 03:09 PM

We want to make sure that we get this resolved SANPEAR25. We would need a few more details. Please provide the type of phone. Where do you receive notification it's full? Is it an icon? Please provide more details so that we can be more effective. BobbyN_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
SANPEAR25
Newbie
‎07-27-2017 06:09 PM

Figured it out by myself. Thanks anyways.

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
Ann154
Community Leader
Community Leader
‎07-27-2017 09:12 PM

What was the solution you used?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
STEVANS66
Newbie
‎12-11-2017 07:24 AM

How did you figure this out? I am having the same problem!

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
kgBee
Newbie
‎12-15-2017 06:40 AM

Depends on what type of phone you have.  I've seen this issue with iphones.  Dial *86 and manually go into your voicemail.

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
bearone21
Legend
‎12-15-2017 09:56 AM

probably accessed voicemail & deleted most of 'em!!!

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Re: Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
vzw_customer_support
Customer Service Rep
‎12-15-2017 11:49 AM

STEVANS66,

 

I'm sorry to hear you're having issues with your voicemail. I know it's important to be able to receive all of your voicemails and I'll be happy to help fix this. Allow me to gather some more details so I can better assist you. What make and model device do you have? Have you tried to access your voicemail and verify no voicemails are there to delete?

 

JuanD_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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