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Phone will not go above 3G. HELP?
Elphaba719
Enthusiast - Level 2
‎08-26-2016 03:26 PM

I have looked up how to get my phone to go to LTE and I followed what it said and changed my phone to LTE/CDMA but it still hasn't changed to 4G LTE. Please help. It has been stuck on 3G for 3 weeks and it makes everything so much slower and sometimes I can't even access the internet. Please help.

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Re: Phone will not go above 3G. HELP?
Ann154
Community Leader
Community Leader
‎08-26-2016 03:48 PM

Which phone model do you have? What is the zip code of your location?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone will not go above 3G. HELP?
bearone21
Legend
‎08-27-2016 11:47 AM

when i changed it was advised to remove the sim card, reinstall & reboot.

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Re: Phone will not go above 3G. HELP?
Elphaba719
Enthusiast - Level 2
‎08-28-2016 09:33 PM

I have a Galaxy S6 edge. And my zip is 92866

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Re: Phone will not go above 3G. HELP?
Elphaba719
Enthusiast - Level 2
‎08-28-2016 09:33 PM

Okay I will try that.

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