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I just got the new Motorola Devour and am loving this phone. I only have one issue and that is when I bought the phone all of my facebook contacts immediately downloaded to my phone. I added a few extras and while playing with my new toy I downloaded a few new apps from the marketplace. I no longer have access to my contacts and my speeddial list disappeared. I have powered the phone on and off several times and taken out the battery. I called the support customer service but due to the newness of this phone they are not really sure how to get it back. I can still make phone calls and text and stuff as long as I dont do it through my contacts list. I can still use the contacts that I added manually but all my other contacts I get an error message and cant open them to view, edit, or use them. Does anyone have any ideas as to where to go to find a way to fix this or any ideas as to how to fix it.
Thank you for any help
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Ok so I figured it out I think. My Contacts were not syncing to my gmail account because they were facebook contacts only. I had to do a restore to factory settings where I lost all the new apps I downloaded but all of my contacts were back including the ones I had entered manually. After a little research I found an exportcontacts app in the marketplace and was able to save my contacts to the memory card and after a little while they were on my gmail account. It was a long way about it but it worked. I had to export my contacts to my memory card and then save them to my desktop on my computer. After that I had to log in to Gmail and then import them from my desktop to my gmail account. I havent had any problems since redownloading facebook to my phone and I am not sure if this is the right way to do it but it worked and that is all I care about. I dont know if this will help anyone but hopefully it will.
Thank you
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Ok so I figured it out I think. My Contacts were not syncing to my gmail account because they were facebook contacts only. I had to do a restore to factory settings where I lost all the new apps I downloaded but all of my contacts were back including the ones I had entered manually. After a little research I found an exportcontacts app in the marketplace and was able to save my contacts to the memory card and after a little while they were on my gmail account. It was a long way about it but it worked. I had to export my contacts to my memory card and then save them to my desktop on my computer. After that I had to log in to Gmail and then import them from my desktop to my gmail account. I havent had any problems since redownloading facebook to my phone and I am not sure if this is the right way to do it but it worked and that is all I care about. I dont know if this will help anyone but hopefully it will.
Thank you
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i have a question i have a new devour phone and i forgot my gmail acct.so i cant get my contacts.what do i do