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Prepaid Galaxy Legend
Jess2319
Newbie
‎05-26-2014 10:15 AM

I Have a Samsung galaxy legend and ive somehow added or turned on a feature I do NOT want on there...Everytime I make a Phone Call now a Prompt comes on telling me the beginning and ending balance of my prepaid phone account ?  Ive had this phone for a few months now and its never done this...How do I Turn it Off ?  Thank You

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Re: Prepaid Galaxy Legend
Missingone
Enthusiast - Level 1
‎05-28-2014 04:08 AM

MIne is doing the same i think it started by itself

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Re: Prepaid Galaxy Legend
jfontaine
Enthusiast - Level 1
‎08-03-2014 06:00 PM

Why is no one answering this question? What kind of support system is this? I have the same problem and came to find an answer. Verizon, any suggestions???

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Re: Prepaid Galaxy Legend
Ann154
Community Leader
Community Leader
‎08-04-2014 04:51 AM

This is a peer to peer community forum. Not every question is going to get an answer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Prepaid Galaxy Legend
jfontaine
Enthusiast - Level 1
‎08-04-2014 09:07 AM

So after spending a half hour on hold for Verizon customer service, I found out that it is in your profile settings. There is a low, med, and high setting for notifications/alerts etc. for balances/etc. The easiest way to do it is on line. Log into your account, go to your profile, click on the drop down menu for phone control and set your messaging level to low and it should go away.

Your Welcome,

Janis

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