Problem with Snapchat
oscartj
Newbie

I have downloaded the Snapchat app and cannot get the different animated faces you can select to send a snap message.  I have uninstalled it and reinstalled it and it still does not work.

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Re: Problem with Snapchat
sprmankalel
Champion - Level 3

All you have to do is have the front facing camera enabled so you can see yourself. Then just tap on your face and the filters should appear. Select the filter by sliding the icons to the right of the shutter button to the left. To take a picture press the shutter button once. To take a video pres and hold the shutter button.

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Re: Problem with Snapchat
vzw_customer_support
Customer Service Rep

Oscartj, using these fun apps is a must when communicating with friends. While specific issues connected to an app may need to be directed to the developer, let's take a look. What make and model phone do you have? Are you having issues with any other apps or messaging tools?

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Problem with Snapchat
sprmankalel
Champion - Level 3

All you have to do is have the front facing camera enabled so you can see yourself. Then just tap on your face and the filters should appear. Select the filter by sliding the icons to the right of the shutter button to the left. To take a picture press the shutter button once. To take a video pres and hold the shutter button.

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