Problems with update March 2013

[mrsbeas]

I lost all of my contacts and phone numbers due to this update that no one was told about ,,, they just did it!   I have an LG that I use for business and I can't believe it just wiped out all of my contacts.  I am STILL adding those contacts that I am missing.  I wish we could go back to the version BEFORE this update.  It is a piece of crap Verizon.

[adamdmm]

I've basically lost all my networks. Voice is hit or miss (usually missing), and I haven't connected to any mobile data since this update ran last night...only wifi. I have a Droid 4.

Verizon-- you should really test these things before you mess up everyone's phones. In case you haven't worked it out, for many of us our cells are our only phone, so your updates screwing with them is seriously not ok.

[xrotate]

As an IT consultant for a company that almost exclusively uses Droid Razr phones, I can honestly say the update
has been a disaster. The update is causing numerous issues. Users so far have reported:

Phone calling people at random.

No email notifications after update

SIM card error (that was from my personal phone, luckily it only happened once and a reboot fixed it)

Lost all speed dial numbers except one.

And, while probably not a bug, unless the user is careful, the phone will automatically turn on wireless which of course is a battery killer.

Thanks VZW, Motorola and Google

[NuDroidUsrr]

wolfwmn48 wrote:

Im having the same problems. My phone now won't download my email, when I click email it tells me no message when I do have messages. It vibrates every time I get a message from facebook and I had that turned off, it is still turned off but still vibrates. How do I fix all of this. ?????

  OS updates will change things on you, it is just something to get used to. Not that it should, but things have been changed in every OS update that I have done on my smartphones. You may have to check your email settings, notifications, etc to make sure they are correct.

[Vanskiluv]

I have the Droid Razr...I am having problems syncing my Facebook photo contacts in my favorite widget.  The contacts show under individual contacts but not in the widget.  I have uninstalled facebook and tried to sync them again with no luck.  This upgrade was inadvertently distributed a few months ago and I had the same issue.  I too was referred by Verizon to Motorola.  Motorola was unable to fix the problem and replaced my phone.  The replacement phone had to previous ICS system.

Any suggestions???  Something so simple should not be such a BIG problem!  

[wolfwmn48]

I have checked all my email settings, everything is set right, still no email. I can send it, but not receive it. Facebook works fine. I can't turn off the vibration either and none of those are clicked on. It used to make one sound for mail and one for facebook. Now it only vibrates on facebook with no email. I won't upgrade any of my phones again. I love this phone, it has not given me any problems till this update. I will be looking for a new phone in June. Im going to take it to a Verizon store and see if they can fix the problem.

[Retired_in_Delaware]

I have the same issue with wi-fi only its my home wi-fi that I can't connect to since the software update.  I tried everything - rebooting my router, resetting my phone but nothing works.  Took my phone to the local Verizon Wireless store and it connected to their wi-fi no problem but it will not connect to my home wi-fi.  Worked just fine before the upgrade and my wife's phone (same Motorola Droid Razr as mine) connects to home wi-fi just fine.  She has not applied the software update to her phone yet, and she will not apply it until we figure out how to fix my problem.  Can anyone out there help?

[tikibar1]

If your router has settings for b/g/n, have you tried setting it to b/g only or g only?

Have you ensured that the router's firmware is up to date?

[NuDroidUsrr]

Have you tried clearing the system cache? I was having problems with an app closing with errors sometimes, and other times not giving an error. I cleared the system cache, and the app works flawless now. Clearing the system cache will not bother any settings on the phone, nor will it do a factory reset.

  Please follow the steps right along, if you miss one, or don't choose the right option, you could wipe the phone.In step 5, I held the volume down key down for about a second or 2, and then pressed the volume up key along with the volume down key together for about 4-5 seconds. When I released them, the menu came up.

- Power the phone down.

- Hold the volume up and down and power key down all at the same time until you see the Boot Mode Selection Menu. This should happen within a couple of seconds.

- Press the volume down key until "Recovery" is highlighted. Press the volume up key to select.

- Wait until you see a triangle with an exclamation point in it.

- Press and hold the volume down key. While doing that, press and hold the volume up key then release them. This should put you into the Android system recovery.

- Press the volume down key until wipe cache partition is highlighted.

- Press the power button to select. You will be brought back to the Android system recovery utility when it is complete.

- Press the power button to select "reboot system now". Wait for the phone to boot.

[mulr28]

will this procedure take the phone back to previous system?