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I have a Galaxy S6 purchased during release week. Recently I noticed there are purple dots when taking darkened front facing camera photos. These dots are static.
I completed a device wipe / factory reset on the device and that did not clear up the issue. It seems hardware related.
What are my options?
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I'd suggest contacting Samsung or VzW Customer Service; it's a known issue, i.e.,
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I'd suggest contacting Samsung or VzW Customer Service; it's a known issue, i.e.,
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I contacted Samsung last night, but they wanted me to ship my phone out for repair and be phoneless for over 2 weeks. I've read some pretty nasty horror stories with their repair shipments, too.
VZW was my next choice, so I'll see what I can do through them. Thanks tikibar1!