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Razr M appears to be downloading apps, but doesn't. Why not?
cpamchaz
Member

My Razr M will not download any apps.  It appears to be, but it never finishes.  I've tried clearing the cache, but that hasn't helped.  what else can I do?

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Re: Razr M appears to be downloading apps, but doesn't. Why not?
vzw_customer_support
Customer Support

cpamchaz, apps make the smartphone experience! We can help today! Does this happen on wifi or on mobile data? When's the last time you were able to successfully download an app?
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Razr M appears to be downloading apps, but doesn't. Why not?
Kronk
Member

Put on WiFi. Then stop all apps from downloading. Look for the Google it's has a "G" on it then update that first. After that is done you should be good to update the rest. Might be a good idea to soft rest it before anything. Push power and volume down for like 8 seconds then do normal boot. (Do not hit factory reset) should help

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