Razr M appears to be downloading apps, but doesn't. Why not?

[cpamchaz]

My Razr M will not download any apps.  It appears to be, but it never finishes.  I've tried clearing the cache, but that hasn't helped.  what else can I do?

[vzw_customer_support]

cpamchaz, apps make the smartphone experience! We can help today! Does this happen on wifi or on mobile data? When's the last time you were able to successfully download an app?
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[Kronk]

Put on WiFi. Then stop all apps from downloading. Look for the Google it's has a "G" on it then update that first. After that is done you should be good to update the rest. Might be a good idea to soft rest it before anything. Push power and volume down for like 8 seconds then do normal boot. (Do not hit factory reset) should help